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Fusion: A Guide to Integrated Cloud Solutions

Your Single Source for the Cloud: A Guide to Integrated Cloud Solutions

Contact centers are now a required aspect of customer service, but as many business leaders know, traditional technologies are not powerful enough to provide consumers with truly exceptional care and support on a variety of channels - budgets become inflated, IT departments lack the bandwidth for maintenance and disparate solutions and tools create headaches for customer service representatives.


As a result, cloud-based contact centers are now incredibly popular for enterprises of all sizes and industries. Simply put, solutions such as Contact360 are the best way to generate a positive return on investment in the customer service space.


To learn more about the ROI of a cloud-based contact center solution, download our guide which details the cost benefits of cloud services like Contact360.

Whitepaper - Fusion: A Guide to Integrated Cloud Solutions

Today, many enterprises manage relationships with multiple cloud vendors - one provider delivers unified communications, while another offers compute resources and a third gives access to cloud storage. Finally, another company supplies internet access.

Managing relationships with multiple cloud providers requires IT departments to spend more time coordinating efforts among different teams, creating confusion, causing gaps in security and unnecessarily introducing business continuity risk.

Enterprises must search for trusted and reliable providers that act as a single source for the cloud, delivering integrated cloud solutions that encompass unified communications, connectivity, computing, storage and support in one unified, customizable and comprehensive package.

Download now to learn more!

Fusion Cloud Voice

Fusion Cloud Voice provides you with the stability of a traditional telephone PBX system and the advanced features that only a next generation, cloud-based solution can offer.

  • Easy and affordable cloud telephony solution.
  • Flexible service packages and calling plans.
  • Complete connectivity and equipment options for any business size/need.

Fusion Cloud UC

Fusion Cloud UC combines the cost saving benefit of cloud-based telephony with the productivity advantages of unified communications. Businesses get the advantage of more powerful communications with the integration of voicemail, web collaboration, video, instant messaging and presence, fax and phone service.

  • Cost savings and increased productivity.
  • Customizable options for usage and calling plans.
  • Connect anytime, anywhere for seamless workflow across devices and locations.


“We experienced immediate cost savings. Our bill was cut in half!”


+  Terms & Conditions

Terms and Conditions: Signed service order agreement must be received by June 30, 2015 in order to qualify. Does not apply to channel sales. Under the Free Phone promotion, free equipment rental of a Polycom VVX 300 IP phone is provided to customer for each seat purchased, subject to conditions stated herein (Fusion-provided equipment). Pricing does not include taxes, fees and assessments. Minimum 2 year term is required. Promotion applies to Cloud Voice Employee, Cloud UC Voice, and Cloud UC Collaboration seats only. Promotion does not apply to Unlimited Inbound rate plans. Minimum ten (10) seats required. Free or upgraded phone count may not exceed the total count of eligible seats sold at full retail price on the order. Promo Code FPR-15010 must be present on Service Attachment for order to qualify. Promotions may be eliminated or reduced on quotes sent to ICB pricing. Full retail value of the phones provided under this promotion will be charged if customer cancels the service order agreement before end of initial term. Provided phones remain the property of Fusion. Upon termination of services, standard return conditions for rented equipment may apply. Unless approved explicitly by Fusion in the Service Agreement, this promotion may not be combined with any other offer or promotion. Fusion reserves the right to modify or cancel this promotion at any time and from time-to-time.

To ensure promotion is still valid, please visit Additional terms and conditions may apply as determined in Fusion’s sole discretion.