Freedom from maintaining multiple vendor relationships would enable your IT team to work on necessary efficiency and productivity improvements.
Contact centers are now a required aspect of customer service, but as many business leaders know, traditional technologies are not powerful enough to provide consumers with truly exceptional care and support on a variety of channels - budgets become inflated, IT departments lack the bandwidth for maintenance and disparate solutions and tools create headaches for customer service representatives.
As a result, cloud-based contact centers are now incredibly popular for enterprises of all sizes and industries. Simply put, solutions such as Contact360 are the best way to generate a positive return on investment in the customer service space.
To learn more about the ROI of a cloud-based contact center solution, download our guide which details the cost benefits of cloud services like Contact360.
Most enterprises have separate cloud providers for their computing, storage, networking, and communications and security requirements. This results in disjointed infrastructures that fail to conform to their business needs. The multi-vendor approach requires IT to focus more heavily on management and less on strategic development, which ultimately does harm to an organization.
Fusion's Complete Cloud solution addresses these issues, allowing enterprises to establish a fully integrated cloud environment that simultaneously meets all business demands. Rather than delegating responsibilities to multiple vendors providing different services, Fusion offers a collaborative Single Source that operates competitively.
Download our eBook to learn why you should switch from a multivendor environment to Fusion’s Complete Cloud!
Fusion Cloud Voice provides you with the stability of a traditional telephone PBX system and the advanced features that only a next generation, cloud-based solution can offer.
Fusion Cloud UC combines the cost saving benefit of cloud-based telephony with the productivity advantages of unified communications. Businesses get the advantage of more powerful communications with the integration of voicemail, web collaboration, video, instant messaging and presence, fax and phone service.
“We experienced immediate cost savings. Our bill was cut in half!”
— J.D. P., SABLE NATURAL RESOURCES
Terms and Conditions: Signed service order agreement must be received by June 30, 2015 in order to qualify. Does not apply to channel sales. Under the Free Phone promotion, free equipment rental of a Polycom VVX 300 IP phone is provided to customer for each seat purchased, subject to conditions stated herein (Fusion-provided equipment). Pricing does not include taxes, fees and assessments. Minimum 2 year term is required. Promotion applies to Cloud Voice Employee, Cloud UC Voice, and Cloud UC Collaboration seats only. Promotion does not apply to Unlimited Inbound rate plans. Minimum ten (10) seats required. Free or upgraded phone count may not exceed the total count of eligible seats sold at full retail price on the order. Promo Code FPR-15010 must be present on Service Attachment for order to qualify. Promotions may be eliminated or reduced on quotes sent to ICB pricing. Full retail value of the phones provided under this promotion will be charged if customer cancels the service order agreement before end of initial term. Provided phones remain the property of Fusion. Upon termination of services, standard return conditions for rented equipment may apply. Unless approved explicitly by Fusion in the Service Agreement, this promotion may not be combined with any other offer or promotion. Fusion reserves the right to modify or cancel this promotion at any time and from time-to-time.
To ensure promotion is still valid, please visit www.fusionconnect.com/end-user/promotions. Additional terms and conditions may apply as determined in Fusion’s sole discretion.